Why This Measure Matters

Tracking calls for service is an important tool for department resource management, identification of community needs, and ensuring the department is responsive and adaptable to changing conditions. It is an important tool for both short-term problem-solving and long-term strategic planning.

 

What’s the Story?

In 2025, officers responded to 53,664 calls for service, a total that remains essentially consistent with 2024. This stability indicates steady demand for police response. While specific call types may vary, overall workload has remained consistent. As staffing levels improve, proactive activity may result in an increase in officer-initiated calls, reflecting enhanced engagement and visibility rather than a shift in underlying service demand.

 

 

Target

The City is tracking this metric over time to understand how it fluctuates.

 

Reporting frequency

Annual